Thursday, August 12, 2010

Checking in from the Library...(again...)

SIGH! Here I am, checking in from the library....AGAIN! My PC is still down. YUP... It's been a week since I've been able to really sit down and catch with my e-mail, Facebook and the blogs. Time is really limited here at the library. With hope, by Saturday I will.

I know I heard that before. The hard drive in my PC has been replaced and brand new. The issue now is WAITING on the fricking recovery discs! I had ordered these discs LAST Thursday after I had taken my computer to Best Buy to get repaired. So what's taking so damn long? It's the idiots at the God knows where technical support center in India! It has been one hassle after another with these clowns!

First, I called for a rush on the discs. Supposed to be here within two days, NOT five business days!

Two, they sent them to the WRONG address! Luckily, I was able to figure out where they were sent to and retrieve them personally.

Three, the WRONG discs! What I needed where RECOVERY discs, NOT the Windows 7 upgrade!

So now I'm waiting on the recovery discs, they SHOULD be here by Friday. By Saturday, with help from the nice gentleman at Best Buy, I should be good to go... If not, I'm gonna go postal...

Keeping my fingers crossed, because I'm getting tired of waiting in line to use a computer.....

UPDATE!-Went to check on the status on the recovery discs yesterday, come to find out, they were out of stock with "none left" and my order cancelled! Outraged I decided to scrap the HP bullshit and get my computer back from Best Buy. I was gonna let someone fix it. The Geek Squad guy was sympathetic to my situation and CALLED HP tech himself! There WERE discs in stock! They should be here on Tuesday...SIGH! If that doesn't work, it's back to plan B or get a new computer...

1 comment:

Anonymous said...

hope so sweetie...miss u